Sars Easyfile Guide
Sars Easyfile Employer
Sars Easyfile Helpline

You took the correct steps to trouble shoot! So I think you need technical assistance: try the following: efiling 'technical assist emails: rsmith@sars.gov.za or eugene.joubert@sarsefiling.co.za, only thing there is a turn-around time.If you need to do your returns URGENTLY! Then you can try this guy, he used to work for SARS and knows the easyfile program in detail, he will definitely be able. Frequently Asked Questions.Java version to use-Java 7 update 60-66 (Windows 10), Latest Java 8 (64 or 32 bit) Windows 7 and 8.Resubmission of older years-always use SARS.

Uninstall current easyfile version. Uninstall current Adobe Air version. Download 7.1.1: via Dropbox, Google Drive or SARS Direct Link – ( 7.1.1 Release Notes) Once downloaded right-click the filename & at the bottom select Unblock – if there is no Unblock move to the next step.
SARS uses a special secure PDF file (PDFXFA) which you can only open in specific programs (Internet Explorer and Adobe Reader). If you are having trouble viewing the document you can follow these steps: 1. Go to the PDFXFA website. Tap the box where it says 'Click here to select the file'. Select the SARS PDF file from your device.

Failure to be 100% ready for the PAYE reconciliation period at the end of May and the 1^st bi-annual reconciliation in August 2010 could result in a penalty of as much as 10% of the company’s total payroll, says Santana, an associate tax director at auditing and accounting firm BDO.

The new version of SARS’ [email protected] will make employers’ tax filing process easier in future – but right now, many companies are battling with the practicalities of [email protected]

Santana’s top hints and tips for employers are:

· Uploading Easyfile programme will overwrite all current data:

Before uploading new SARS’ [email protected], back up previous [email protected] and data file. Only then upload the new [email protected] and last year’s data. Once you upload current data the demographic details of employees will be available and you may only need to update current information required and the financial information.

· A change in the administrator’s password will result in all historical data being lost.

The administrator’s password is one of three passwords that are required when using SARS [email protected] for the first time. If the administrator’s password is misplaced or if the administrator leaves the company without passing it on to the new administrator, all historical data will need to be reloaded and current data would be lost. Therefore it is strongly advised that the passwords are kept in a safe place in the company such as the company’s safe, and a senior employee be tasked with its safekeeping.

· Log on failures

Downloads from the payroll onto [email protected] may generate a log on failure message. A log on failure message means that there is something wrong with the CSV file being transferred from payroll to [email protected] In order to establish the error, users are advised to review their ‘Business Requirements Specification’ document which can be found on the SARS website / Tax types section / PAYE. Once the error has been established, only then should they proceed.

· Error messages and validation problems should be printed and addressed well before the end of the PAYE reconciliation period

It is vitally important that validation error messages are printed so that administrators can go back into their Payroll between May and August to correct errors and do PAYE reconciliations in August without any delays.

Any error messages are an indication of a problem that needs to be addressed. Santana urges employers to address these problems sooner than later as employers may only be given a month in which to submit the August reconciliation.. Once again if the bi-annual reconciliation is not submitted in time employers will be subject to a 10% of their payroll as a penalty.

· Don’t cancel warning messages

Sars Easyfile Guide

When a warning message is reflected with the options to accept or reject, don’t select cancel. If the cancel option is selected, it may throw out the IRP5 form and will not include the PAYE in the final PAYE reconciliation. Santana advises payroll administrators to read the instructions carefully, take time to fill in the data and follow the instructions carefully before accepting or cancelling data. If in doubt, read the instruction carefully, refer to the SARS “Business Requirements Specification” document, phone your tax advisor or payroll administrator.

In the event that an error message is displayed, the first step to take is to refer to the SARS “Business Requirements Specification” document. All validation requirements can be found in the SARS Business Requirements Specification documents.

· Read the SARS ‘Business Requirements Specification” documents on the SARS website

Sars Easyfile Employer

It is vitally important that the SARS “Business Requirements Specification” document is carefully and well-read as it gives employers a detailed outline of what information is required on the payroll before transferring from the payroll onto [email protected]

Sars Easyfile Helpline

Santana’s final word of advice? “Make the SARS website your tea time reading. There are updates and amendments everyday that are important to read.”